"The Best Sugar Daddy Fishing Hole" - The New York Times

How long does it take for my Profile / Photo to be approved

It takes up to 48 hours for all profiles and photos to be approved. Please do not ask to have your profile approved immediately. We have many profiles to approve daily, and all profiles are approved in the order received.

However, Premium and Diamond members are moved to the top of this approval list.

Why am I having trouble uploading my photos?

There are multiple reasons for problems uploading photos. If this is the case please email them to photos@seekingarrangement.com along with your username. We do not have an application that works for IPhones, IPads, and other smartphone devices. In the email provide your email that you use for the site or your user ID.

Why is my Profile/Picture denied?

When your profile or picture is denied you should have received a reason why. Please follow that reason and update your picture or profile. If you are still unsure why you may contact customer support.

Why am I marked as Fraud/Suspicious Activity?

Our fraud system detects fraud for multiple reasons and using various different criteria. All suspended accounts will be reviewed by someone within 24 hours, and if cleared you will be able to access the system again. If not cleared you will not be able to access your profile. Please understand that our fraud detection system is put in place to protect all our members. To request a personal review on your account please Contact Support.

Is there a toll-free or telephone support number?

We do not have a toll-free or telephone support quite yet. We will have one up and running for Premium and Diamond members soon.

Will "SeekingArrangement" show on my Credit Card Statement?

This depends on which payment option you choose. If you choose to process your payment via MULTICARDS, the following will appear on your credit card statement: "WORLDEMAIL.COM/RETAIL" or "2BUYSAFE.COM". However, if you choose to process your payment via SEEKINGARR, then "SEEKINGARR will appear on your credit card statement (along with our telephone number). Although, "SeekingArrangement" will never appear on your credit card statement, if you wish for this charge to remain anonymous, you may want to choose to pay with the MULTICARDS option.

Can I pay by Money Order or Cashier’s Check?

Yes you can! In order to pay with a money order or cashier check please send it to the following address:

Seeking Arrangement Billing Department
InfoStream Group Inc
220 E Flamingo Suite #126
Las Vegas, NV 89169

Remember because you are mailing it in, please allow up to 2 weeks for your upgrade.

If I am not happy, can I get a Refund?

No. We DO NOT offer refunds. All sales are final and there are no exceptions. The purpose of the FREE trial is for you to test run our website. So, please be absolutely sure before you pay us for a Premium membership. Once you pay for an upgrade there will be no refunds.

How do I extend or renew my Premium Membership?

You cannot extend or renew your Premium Membership until your Premium Membership has expired. After your membership expires, the upgrade links will appear and you will be able to Upgrade your membership again.

How do I know if an email I sent has been read?

Once an email you sent has been read, a GREEN CHECK MARK will appear in place of the RED CROSS beside the message in your outbox.

What does the RED CROSS in my outbox mean?

Messages you send are delivered instantaneously. The RED CROSS beside each message in your outbox indicates that the recipient of the message has either not read the message, or has deleted the message without reading it.

Can I block another member from contacting me?

YES. Once you receive a message from the member, open the message you received from that member and click on the BLOCK USER button right below their profile picture. Once you BLOCK a member, he or she will not be able to send you any more messages.

How do I remove a member from my Block List?

To remove a member from your block list please click on the Mailbox tab at the tob of your screen, then on the bottom of that page it says "Manage Your Blocked List". Remove the X next to the member and they will be able to contact you.

How do I cancel my Account?

To cancel your Account / Membership, simply log into your account. Select "Account" on the menu, and you will see an option to delete and cancel your Account and membership. Please do not write to us to request cancellation of your account. To cancel your account, you must do it yourself.